Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies to Wedpaper and its published services, including custom invitation design, calligraphy services, and print proofs.

Eligibility for Refunds

Refunds are available for products that are defective or not as described. To be eligible, items must be unused and in their original condition.

Exclusions from Refunds

Custom items and personalized products are not eligible for refunds unless they arrive damaged or incorrect.

Requesting a Refund

To initiate a refund, please contact our customer service team with your order details and reason for the request. sales@wedpaper.shop

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within a specified timeframe.

Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. Cancellations are accepted before the production process begins.

Governing Law Canada

Consumer Authority Consumer Protection Authority